Quality Control Analyst

About The Position

As the Quality Control Analyst your key responsibilities will include the performance of First Internet Bank and its Fin Tech Partners’ Customer Identification Program (CIP), Customer Due Diligence (CDD) and its beneficial ownership (BO) onboarding verification, AML/CFT, OFAC, and Fraud quality control (QC) tests/inspections to ensure that alert reviews and case investigations are appropriately completed and suspicious activity filed in accordance with regulatory requirements and agency guidelines.

Your role will support the identification, escalation and timely mitigation of compliance and operational risks in alignment with the First Internet Bank and its Fin Tech Partners’ CIP and CDD, Enhanced Due Diligence (EDD), alert and case investigation, suspicious activity reporting (SAR) filing policies, procedures and regulatory requirements. Your position will serve as oversight of the appropriate execution of substantive money laundering, economic sanctions and fraud compliance risk detection, prevention, and reporting practices.

• Identify accounts that fail to comply with CIP, CDD and Beneficial Ownership regulations, and determine the acceptability of all identification documents received from account holders.
• Ensure all identification documents updated the respective account records to indicate a CIP status of verified or unverified and report accounts whose documents have been rejected (as expired, illegible, invalid) to management.
• Ensure that First Internet Bank and its Fin Tech Partners maintain AML/CFT and OFAC standards and procedures, and recommend changes and/or alternatives for process improvements.
• Reviews alerts and cases completed/closed by the AML/CFT, OFAC, and Fraud Analysts to ensure that the appropriate decisions/recommendations have been made according to First Internet Bank and its Fin Tech Partners standards, the appropriate supporting documentation for decision is made by an AML/CFT, OFAC, and Fraud Analyst is appropriately supported and documented.
• Evaluates completed AML/CFT, OFAC, and Fraud work and evaluate KYC/KYCC profiles to ensure that they meet regulatory requirements as well as adhere to First Internet Bank and its Fin Tech Partners policies and procedures.
• Communicates any errors/discrepancies found to the appropriate management to ensure that corrective action is taken, additional training provided.
• Generates related reports, including findings and trends to management.
• Assist with identifying automation, gap analysis, and process improvements to ensure compliance with all regulations.
• Maintains knowledge of developments in the area of Fraud, OFAC and anti-money laundering, including FinCEN and OCC requirements relating to AML/CFT and the USA PATRIOT Act.
• Maintains QC standards and procedures, including risk-based standards for compliance testing, and recordkeeping for quality control findings accurately and in a timely manner.
• Perform other duties as assigned.

• A Bachelor’s Degree or equivalent experience in Customer onboarding CIP/KYC, AML/CFT/OFAC and Fraud compliance in the financial services industry required.
• Previous investigative experience with OFAC, AML, and/or BSA required; prior audit and/or quality control experience in the banking industry will also be considered.
• Must be able to demonstrate knowledge of CIP/KYC, CDD, OFAC, USA Patriot Act, Bank Secrecy Act (BSA), and Anti-Money Laundering (AML) regulatory requirements.
• Experience with BSA/AML/OFAC/Fraud surveillance systems, Verafin preferred.
• Ability to work independently and in collaboration with others.
• Ability to provide timely and excellent service to both internal and external customers.
• Strong attention to detail.
• Strong PC skills required, along with the ability to quickly learn new systems.
• Ability to clearly communicate identified issues or opportunities for improvement, including proposed solutions.
• Ability to interact with parties at all levels of an organization.

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and…