Medical Assistant

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel up to 60 miles from your home.

This position typically operates on a Monday-Friday dayshift schedule.

* Mileage reimbursement plan is offered.

• Ensure that the clinical provider in the assigned building is able to focus on patient care for the day.
• Ensure each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned:
  Update scheduling rosters daily for accuracy and send schedules in a timely manner.
• Assist with day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients at each encounter.
• Enter appropriate facility chart data for all scheduled patients into patient encounter notes and assign to provider.
• Enter lab and diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review, ensuring completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, including routine and acute visits.

• When scheduling is part of your role:
  Share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by the assigned provider, whether in or out of the building.
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report facility needs to Eventus providers and vice versa, if permitted.
• Assist with discharge planning of clinical services as needed.
• Ensure check-in and check-out each day with facility staff regarding patients seen and their status.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check communication channels multiple times daily to meet patient needs.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to enhance patient care and education.

• Adhere to Eventus Whole Health standards, policies, and procedures, including HIPAA regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs with closed-toed footwear, and wearing a name badge.
• Report to your Lead Medical Assistant for any additional assignments if duties are completed ahead of schedule.
• Seek further training if uncertain about how to proceed with any task.

High School Diploma or equivalent

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home address

Typing speed of 45+ WPM

Medical Scribing experience preferred

Opportunities to be part of a growing, emerging culture

Paid time off, holidays, and floating holidays

Short & long-term disability options

Employer contribution to 401k after 6 months

Founded in 2014, Eventus Whole Health provides physician-led healthcare services for residents of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and other specialists, delivering comprehensive, evidence-based, collaborative care. Our approach empowers facilities to meet their goals and improves patient outcomes. For more information, visit