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Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Job in Fishers, Hamilton County, Indiana, 46085, USA
Listing for: The Original Pancake House DFW
Full Time position
Listed on 2025-12-31
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Server/Wait Staff
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We are seeking a welcoming Host to assist with the front‑of‑house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Hosts at OPH earn tips as part of our service team.

Benefits
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Training & development
Key Responsibilities
  • Guest Reception:
    Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
  • Guest Service:
    Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
  • Communication:
    Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
  • Operational Efficiency:
    Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front‑of‑house materials are up‑to‑date and well presented.
  • Service Assistant:
    Hosts will assist in anything service related. Refilling coffee and water, bussing and clearing tables, cleaning and setting tables and more.
Qualifications
  • Customer Service

    Experience:

    Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
  • Communication

    Skills:

    Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
  • Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
  • Adaptability:
    Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
  • Team

    Collaboration:

    Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!

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