Senior Software Platform Engineer – Observability

Senior Software Platform Engineer – Observability

6 days ago Be among the first 25 applicants

At Arrive AI (Nasdaq: ARAI), we're not just building products—we're transforming the future of the Autonomous Last Mile™ (ALM). Over a decade ago, we started with a pioneering vision and patents for the first smart mailbox for drone delivery. Through systematic research, development, and deep customer collaboration, we've evolved to today where we deploy Arrive Points—a type of smart locker and mini-cross-docks for frictionless drone, robotic, and courier delivery and pickup, utilized from medical supplies to meals to e-commerce.

Arrive AI is now growing and investing to scale an ALM network and platform of the future for all autonomous delivery providers, services, and customers. Arrive AI is the intelligent choice for the last inch of the Autonomous Last Mile™.

About Us:

We move fast, balancing strategy with opportunity. We are merit-based, valuing integrity, innovation, and treating others as we want to be treated. At Arrive AI, every employee is an equity holder and a business owner. Our shared vision, ownership, and culture fuel our mission to revolutionize autonomous delivery.

Product Team

You’ll be joining Arrive AI’s Product Team to revolutionize Autonomous Last Mile (ALM) logistics by transforming over a decade of research, design, and customer collaboration into the world’s first autonomous logistics network and platform. Our fast-paced skunk works team rapidly iterates, prototypes, and develops next-generation Arrive Point units, networks, and AI-powered platforms. By integrating cutting-edge hardware, robotics, IoT, software, data, AI, and manufacturing, we’re driving a bold roadmap for ALM innovation.

Based in Fishers, IN, we offer a unique opportunity to do your life’s best work, shape the future, and share in the success.

The Role:

We are seeking a highly skilled Senior Software Platform Engineer
with deep expertise in cloud-native architectures
, observability
, and autonomous system reliability
. This role blends Dev Ops engineering, distributed systems design, and observability innovation
—focused on building, scaling, and monitoring complex service-based architectures
on Microsoft Azure
.

You will architect high-availability systems that connect cloud microservices, IoT networks, and robotic edge devices
, creating the telemetry backbone that drives insight and reliability across our platform. The role requires mastery of Open Telemetry
, container orchestration
, and event-driven design
, along with a creative drive to develop custom observability solutions
for embedded and robotics systems.

Responsibilities

• Architect, deploy, and maintain large-scale, service-oriented platforms on Azure
  .
• Design and manage containerized microservices
  using Docker
  and Kubernetes
  , emphasizing scalability and resilience.
• Implement event-driven architectures
  using message brokers
  , Pub/Sub
  , and streaming services
  (Kafka, Rabbit
  
  MQ, Azure Service Bus).
• Build and evolve observability frameworks
  leveraging Open Telemetry
  , Prometheus
  , and Grafana
  to unify logs, metrics, and traces across cloud, IoT, and embedded environments.
• Develop custom telemetry and monitoring solutions
  for embedded systems, robotics, and machine-to-machine (M2M) networks
  .
• Integrate Feature Flagging
  and real-time SLA/SLO tracking
  into observability pipelines to ensure measurable reliability and controlled rollouts.
• Establish and refine CI/CD pipelines
  and automated testing
  to support continuous delivery and deployment safety.
• Collaborate cross-functionally with software, AI/ML, and robotics teams to embed observability, monitoring, and feedback loops at every layer of the stack.
• Drive incident response automation and lead post-incident analysis
  to improve system reliability over time.
• Mentor engineers on Dev Ops best practices
  , telemetry instrumentation
  , and data-driven platform operations
  .

Why Join Us?

• Shape the observability backbone of a distributed robotics and IoT platform that spans cloud and edge.
• Work with advanced systems combining Azure
  , Kubernetes
  , Open Telemetry
  , and NVIDIA DGX Cloud
  .
• Collaborate with a multidisciplinary team uniting Dev Ops
  , AI/ML
  , and robotics…