Retail IT Helpdesk Agent — Level 1

Verizon Authorized Retailer, TCC is seeking a Store Support Agent to assist store personnel with Level 1 IT Services. You will troubleshoot routine issues, document steps, and provide timely updates to users.

The role requires strong communication, customer focus, and the ability to work with vendors when needed. The position emphasizes incident handling across phone, in-person, email, and chat channels, with a goal of maintaining high satisfaction and efficient service delivery in a retail

Consider building your career as a Retail IT Helpdesk Agent — Level 1 Support at Verizon Authorized Retailer, TCC.

We invite applications for the Retail IT Helpdesk Agent — Level 1 Support position located in Fishers, IN, United States.

The following position is for a Retail IT Helpdesk Agent — Level 1 Support with Verizon Authorized Retailer, TCC.