Helpdesk Tech II

We are seeking a Helpdesk Technician II who is customer-focused, collaborative, and technically strong. This role provides hands‑on support for end users across the organization, resolves hardware, software, and access issues, and follows established procedures in a GxP‑regulated pharmaceutical environment. The Helpdesk Technician II works closely with the Helpdesk Technician III and the infrastructure team to deliver reliable, timely support.

This is a 1st shift position.

At INCOG Bio Pharma we have built a world‑class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long‑term value for our customers, we are committed to a service‑culture mindset, technical excellence, and a collaborative and team‑centered approach to doing business.

If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke‑free campus.

INCOG Bio Pharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG Bio Pharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

We will not tolerate discrimination or harassment based on any of these characteristics.

By submitting your resume and details, you are declaring that the information is correct and accurate.