Collision Center Manager

Indianapolis, United States | Posted on 10/14/2026

Compensation: $120,000–$150,000 per year

Job Type: Full-Time

About the Opportunity

Andy Mohr Buick GMC is seeking an experienced and results-driven Collision Center Manager to oversee daily operations, lead a team of approximately 18–20 employees, and drive the overall performance of our collision repair center.

This is an excellent opportunity for a proven collision center leader who understands repair operations, team development, production efficiency, customer satisfaction, and financial performance. The ideal candidate is a hands-on manager who can motivate a team, maintain high-quality repair standards, and ensure the department operates safely and profitably.

Key Responsibilities

• Manage Daily Operations: Oversee all collision center activities, ensuring efficient workflow from vehicle intake and damage assessment through repairs, quality control, and delivery.
• Lead and Develop the Team: Supervise, coach, and support a team of 18–20 employees, including technicians, estimators, and administrative personnel.
• Drive Production and Efficiency: Monitor repair cycle times, technician productivity, workflow, and overall production performance.
• Oversee Financial Performance: Manage departmental budgets, labor costs, expenses, profitability, and key performance indicators.
• Maintain Quality Standards: Ensure repairs meet manufacturer specifications, industry standards, and established quality expectations.
• Manage Customer Relationships: Oversee customer communication, resolve escalated concerns, and maintain high levels of customer satisfaction.
• Coordinate Insurance Relationships: Work with insurance companies, adjusters, and other partners to support accurate estimates, approvals, and timely repairs.
• Ensure Safety and Compliance: Maintain a safe, organized work environment and ensure compliance with applicable regulations and operational procedures.
• Optimize Workflow: Identify opportunities to improve processes, reduce bottlenecks, and increase overall department performance.
• Monitor Performance Metrics: Track key indicators such as labor hours, sales, gross profit, cycle time, customer satisfaction, and repair quality.
• Support Business Growth: Develop strategies to increase repair volume, strengthen referral relationships, and maximize the collision center's overall potential.

Qualifications

• Previous management experience in an automotive collision center or body shop.
• Demonstrated ability to lead and manage a team of approximately 15–20 or more employees.
• Strong understanding of collision repair processes, estimating, production management, and quality control.
• Experience managing departmental financials, budgets, and profitability.
• Knowledge of insurance claims, repair authorizations, and supplement processes.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with collision center management systems and estimating software.
• A strong commitment to customer satisfaction, employee development, and operational excellence.

Compensation and Benefits

• Annual compensation of $120,000–$150,000
• 401(k)
• Health insurance
• Paid time off (PTO)
• Vision insurance