Continuous Improvement Manager

Continuous Improvement Manager Summary

We are seeking a Continuous Improvement Manager with a passion for driving operational excellence and fostering a culture of continuous improvement across all functions of our organization. The Manager will be skilled in Lean Manufacturing, Six Sigma methodologies, and change management principles, with the ability to lead cross‑functional teams through transformational projects.

The Continuous Improvement Manager will work closely with Leadership Team members. This role will lead the strategy and implementation of continuous improvement initiatives that enhance operational efficiency, reduce waste, and improve quality outcomes in support of accelerating delivery timelines while maintaining compliance with GMP regulations and global health authority expectations.

The Manager will be instrumental in building and sustaining INCOG’s culture of continuous improvement by embedding Lean principles, facilitating kaizen events, developing standard work, and coaching team members at all levels. Excellent analytical, problem‑solving, and communication skills are critical, with the ability to clearly articulate complex process improvements and data‑driven insights to diverse audiences. The Manager will exemplify strong interpersonal skills and be capable of influencing positive change without direct reporting authority, building collaborative relationships across all levels of the organization.

• Lead and facilitate continuous improvement initiatives across all INCOG functions including Manufacturing, Quality, Supply Chain, Technical Services, Engineering, and Business Operations.
• Develop and implement a comprehensive continuous improvement strategy aligned with INCOG’s business objectives and operational goals.
• Facilitate kaizen events, value stream mapping exercises, and process improvement workshops to identify and eliminate waste, reduce cycle times, and improve operational efficiency.
• Apply Lean Manufacturing and Six Sigma methodologies (DMAIC, 5S, visual management, standard work, etc.) to drive measurable improvements in key performance indicators.
• Partner with department leaders to identify improvement opportunities, prioritize projects based on business impact, and develop implementation roadmaps.
• Establish and maintain continuous improvement metrics, dashboards, and reporting systems to track progress and communicate results to leadership.
• Coach and mentor employees at all levels in continuous improvement tools, methodologies, and problem‑solving techniques to build organizational capability.
• Lead root cause analysis activities for complex operational challenges, utilizing tools such as fishbone diagrams, 5 Whys, and statistical analysis.
• Develop and maintain standard work documentation, process flow diagrams, and visual management systems to sustain improvements.
• Collaborate with Quality and Operations teams to ensure continuous improvement initiatives maintain compliance with FDA, EMA, and other regulatory requirements for GMP manufacturing.
• Facilitate cross‑functional problem‑solving teams to address operational challenges and implement sustainable solutions.
• Benchmark industry best practices and introduce innovative approaches to operational excellence within the CDMO environment.
• Support change management activities to ensure successful adoption and sustainability of improvement initiatives.
• Participate in key meetings and audits as needed to represent INCOG’s continuous improvement capabilities and culture.

• Bachelor’s degree in Engineering, Operations Management, Business, or related scientific field.
• Lean Six Sigma certification (Green Belt minimum; Black Belt preferred).
• Minimum of 7-10 years of experience in operations, process improvement, or continuous improvement roles, with at least 3-5 years in pharmaceutical, biotechnology, or other highly regulated manufacturing environments.
• Demonstrated experience leading successful continuous improvement projects with measurable results (cost reduction, cycle time improvement, quality enhancement, etc.).
• Strong knowledge of Lean Manufacturing principles, Six Sigma…