Medical Intake Coordinator

Medical Intake Coordinator

Full-Time | Fishers, IN | Humane Society for Hamilton County

Because every life matters. At the Humane Society for Hamilton County (HSHC), our mission is more than a statement—it’s a way of life. Every animal has a story. Every moment is a chance to change one. If you’re passionate about providing medical care to animals, thrive in a fast-paced environment, and want your work to have real meaning, we invite you to join our team as a Medical Intake Coordinator.

What You’ll Do

As a Medical Intake Coordinator, you’ll be at the frontline of our lifesaving work. You’ll manage the medical intake of animals entering our care, ensure timely and compassionate assessments, and play a vital role in moving animals through the adoption process quickly and safely.

You'll also:

• Conduct exams, administer vaccines and treatments, and support emergency medical care
• Monitor the health of animals in shelter and foster care
• Communicate with staff and volunteers regarding medical needs and plans
• Support surgery prep and recovery; assist with on-call emergency rotation
• Accurately document treatments and maintain medical records in Pet Point
• Perform humane euthanasia when required and approved
• Collaborate with veterinary staff, foster teams, and behavioral specialists

What You Bring

Experience & Knowledge

• Prior experience in veterinary medicine or animal shelter settings
• Proficiency in animal handling and understanding of contagious shelter illnesses
• Familiarity with PetPoint, Excel, and other data management systems

Soft Skills & Values

• A calm, compassionate approach—especially when animals are fearful or in pain
• Strong communication and conflict resolution skills
• Resilience under pressure; flexibility in a fast-paced, sensory-rich environment
• A deep belief in the No-Kill Philosophy and HSHC’s mission

Physical Requirements

• Ability to lift up to 50 lbs and restrain animals during exams or treatments
• Ability to stand, walk, bend, lift, and move quickly throughout a 9–10 hour shift

Why Join Us?

We’re more than a shelter—we’re a movement. At HSHC, you’ll be part of a deeply committed team with a clear purpose: to give every animal their best chance. We also take care of our people with a benefits package that includes:

• Medical, dental, vision, life, and disability insurance
• Generous PTO and vacation from day one
• 401(k) with employer match
• Pet Benefits Package with discounted veterinary care and free supplies
• Flexibility to support work-life balance (rotating weekends/on-call required)

Location

Our beautiful, modern shelter in Fishers, Indiana provides the space and tools you need to thrive—surrounded by the animals you’re here to help.

Ready to Make a Difference?

If you’re ready to join a team that turns compassion into action every single day, apply now.