Guest Experience & Upsell Specialist
Listed on 2026-10-21
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Hospitality / Hotel / Catering
Guest Services, Resort/Retreat, Hotel Front Desk
Great Wolf Lodge is seeking a Guest Service & Sales Agent in Fitchburg, MA. You will check guests in and out, promote upgrades and packages, and deliver a concierge-level experience that drives revenue and guest satisfaction.
You will use mobile tech and lodge systems to ensure smooth transactions, while building rapport and guiding guests to resort amenities and local attractions. Competitive hourly pay accompanies incentive opportunities.
Our organisation is growing, and we are hiring a Guest Experience & Upsell Specialist in Fitchburg, MA, United States.
For the Guest Experience & Upsell Specialist position at Great Wolf Lodge, we are reviewing applications now.
Step into the Guest Experience & Upsell Specialist role at Great Wolf Lodge in Fitchburg, MA, United States and grow with us.
Please review the full job details above before applying.
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