Business Analyst

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Company Overview

Since 1904, the Nelson Miller Group (NMG) has been a leading partner in bringing industrial, IoT, lighting, medical, telecommunications, consumer, and aerospace products to life. We pride ourselves on solving our clients' most complex challenges in engineering design, manufacturing, and supply chain management. Our global presence and deep expertise in HMI, value-added distribution, plastics, membrane switches, overlays, touch panels, electronics, metals, and cables allow us to build strong relationships with customers and suppliers worldwide, delivering custom solutions that create value for everyone involved.

Join a company with a rich history of innovation and a commitment to operational excellence.

Description

Company Overview:
Since 1904, the Nelson Miller Group (NMG) has been a leading partner in bringing industrial, IoT, lighting, medical, telecommunications, consumer, and aerospace products to life. We pride ourselves on solving our clients' most complex challenges in engineering design, manufacturing, and supply chain management. Our global presence and deep expertise in HMI, value-added distribution, plastics, membrane switches, overlays, touch panels, electronics, metals, and cables allow us to build strong relationships with customers and suppliers worldwide, delivering custom solutions that create value for everyone involved.

Join a company with a rich history of innovation and a commitment to operational excellence.

This role is based on-site at our facility in Fitchburg, Massachusetts.

• Requirements & Process Analysis
  • Work with Production, Planning, Supply Chain, Quality, and Finance to understand current processes and pain points.
  • Document “as-is” and “to-be” workflows (e.g., order-to-cash, procure-to-pay, MRP/MPS, work order execution).
  • Translate business needs into clear functional requirements, user stories, and acceptance criteria.
• Data & Reporting
  • Analyze manufacturing data (WIP, scrap, yield, cycle time, on-time delivery, forecast vs. actual, inventory).
  • Design and support dashboards/reports (e.g., in Power BI / SSRS / Excel) to give visibility into performance and trends.
  • Validate data accuracy and work with IT/DBA teams to resolve data issues.
• Systems & Solutions (ERP/MES/Other Apps)
  • Support configuration and use of ERP/MES and related systems for production, planning, and purchasing.
  • Participate in solution design, testing, and implementation for enhancements, integrations, and new modules.
  • Write test cases, support UAT, and help coordinate cutovers and go-lives.
• Continuous Improvement
  • Identify opportunities to streamline processes, reduce manual work, and improve data quality.
  • Support Lean/Kaizen initiatives with data, process maps, and impact analysis.
  • Measure and track results of implemented changes (before/after metrics).
• Stakeholder & Change Management
  • Serve as a key point of contact between operations, IT, and leadership.
  • Prepare training materials, quick reference guides, and SOP updates.
  • Help communicate changes, timelines, and impacts to end users.
  • Other responsibilities and duties as assigned.

• 0-3 years’ experience in manufacturing environments (electronics, machining, assembly, etc.).
• Understanding of MRP/MPS, BOMs, routings, inventory, and production planning concepts.
• Hands-on experience with ERP and/or MES systems. Epicor preferred.
• Strong skills in SQL/Excel/BI tools for data analysis and reporting.
• Ability to create process maps, requirements documents, and user stories.
• Strong communication skills; comfortable working with both shop floor and executives.

• Bachelor’s degree in a quantitative field such as Data Science, Computer Science, Engineering, Mathematics, Statistics, or a related discipline.

• Travel:
  This position requires approximately up to 20% travel to other sites.
• Compliance:
  Due to ITAR and / or CUI compliance requirements, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3).
• Hiring Process:
  Candidates being considered for hire must…