Credit Solutions Specialist - Empathetic Member Collections

A leading Wisconsin financial institution is seeking a Collections Specialist to join their team. This role involves managing member accounts, engaging in meaningful financial conversations, and providing viable solutions to help members with delinquent loans. The ideal candidate should have 2-3 years of experience in customer service, strong communication skills, and the ability to handle complex conversations. Competitive benefits include generous paid time off and 401k matching.
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