Pool Operations Specialist

Future Opening:
Pool Operations Specialist

Share the FUN-damentals of Water Safety!

Opportunity is swimming your way! We are looking for a new team member for our Goldfish Swim School in Fitchburg. Are you a leader? Do you love kids? Are you motivated by teaching others and helping your community? If your answers are "YES!", this role is made for you! We are looking for an enthusiastic leader to help lead our team.

This individual must have great communication skills, be willing to spend time in the pool and have a strong desire to bring water safety to families across our community.

See what the team has to say about working at Goldfish Swim School!

• Excellent interpersonal communication and organizational skills
• Minimum 1 year Aquatic and leadership experience

Job Position:
Pool Operations Specialist

Reports To:

General Manager, Assistant General Manager

FLSA Status:
Non-Exempt

Summary:

Supports the quality and success of pool operations including the support with on Deck Team, Golden Teachers and Swim Instructors, as well as maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Routine general Mechanical Room maintenance.

Duties and Responsibilities:

• Provides leadership, constructive feedback, and accountability to Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
• Establishes relationships and assists in training all new employees.
• Works with the managers to establish training milestones.
• Conduct periodic evaluations of Instructors and Deck Teachers and assist in creating developmental goals.
• Rotate throughout classes in the water at least one shift a week to ensure quality standards are being met.
• Acts as a Substitute Instructor, Lifeguard, or Deck Teacher when necessary.
• Assists Management in conducting workshops and in-service training.
• Contributes to monthly meetings with the Deck Supervisors and Management to determine items to address in workshops and in-services.
• Assists as necessary in audits of Class Rosters, Training Logs, Pump Room Checklists, Cleaning Checklists and the Visual Scheduler.
• Acts as a GSS “ambassador” to ensure customer satisfaction.
• Engages in proactive interactions with parents/guardians to discuss student progress.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Troubleshoot the mechanical room as necessary.
• Fulfills other duties or responsibilities as assigned by the Employer.

Education/

Experience:

High school diploma or GED is preferred. One or more years as a swim instructor is required. Relevant experience as a youth sports instructor/coach, camp counselor and/or teacher may be considered in lieu of swim instruction.

Certificates and Licenses: CPR/AED, First Aid Certifications and Ellis & Associates Lifeguarding certifications required. Certification will be provided upon hire at no cost.

Work Environment:
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Compensation: $16.00 - $20.00 per hour

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN.
It’s passion. Not just a passion for kids or a passion for swimming… it’s a special passion for changing –even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a…