Dispatcher​/Customer Service - Ready Mix

Dispatcher/Customer Service - Ready Mix at GFT Ready Mix

GFT Ready Mix is a rapidly growing, family‑run business founded in 1999, built on a team‑oriented culture and supportive atmosphere. We are seeking an experienced Ready Mix Dispatcher who is responsible for coordinating and communicating information to facilitate the deployment of our goods and services. Prior ready mix dispatching experience is required.

• Get paid weekly
• Hourly pay, starting at $26+/hr, DOE
• 100% employer‑paid medical coverage, including Telehealth for employees
• All drivers earn a monthly bonus and are eligible to earn a yearly bonus
• All training is paid, and we offer full benefits within 45 days of employment or sooner
• 100% employer paid basic life insurance, short‑term disability, and an employee discount program
• Voluntary dental, vision, long‑term disability, life insurance and other supplemental benefits
• Benefit from a 401(k) with an employer match and company profit sharing

• Scheduling and organizing loads to ensure material is delivered per the customer’s requested delivery time
• Coordinate with multiple drivers to properly execute load deliveries, communicate job site locations and directions, and where to unload upon arrival at the customer’s job site
• Constantly review schedules and customer orders throughout the day to anticipate business trucking demands
• Immediately report any delivery problems for quick resolution or mitigation
• Complete order intake and assist customers in identifying proper products needed for specific end uses
• Complete daily reports
• Other duties as needed

• 1+ year of ready mix dispatching experience
• 2+ years of customer service experience, preferably in a call center or within dispatching
• Prior experience using dispatch software
• Computer experience, including but not limited to Microsoft Office products
• Ability to work independently and make decisions while providing excellent customer service to both our customers and our drivers
• Knowledge of the Phoenix and surrounding areas
• Must be able to pass a pre‑employment drug screen
• Must be able to pass a background check
• Must be able to work weekends as needed
• Positive attitude and a strong work ethic
• Command Alkon Series software experience preferred

• May be required to work long shifts, including evenings, overnight, weekends and holidays to provide 24‑hour service

We are a diverse company with a rich history and dedicated employees, building value through people, quality and service with integrity, technical expertise, and commitment to our relationships, reliability, and leadership. As a family‑run business, we truly care about our employees!

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.