Program Supervisor

Position Overview

Tungland, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. We believe every person has the right to live well and everyone deserves a fulfilling career. Join a mission-driven team that creates relationships and motivates us all every day.

Near (E 6th Ave and N Izabel St)

$19/hr

• Position type:
  Full‑time, non‑exempt, hourly supervisor role.
• Scope of Role:
  Supervises a single program or unit within a program, typically supporting 4‑8 individuals in residential settings or 10‑15 individuals in periodic, vocational or day programs. Duties include direct support, professional activities, and supervision.

• Supervise Direct Support Professionals (DSPs).
• Oversee the day‑to‑day operation of the program, including delivery of supports, implementation of person‑centered plans, health care, advocacy, customer engagement, and regulatory compliance.
• Ensure accurate and timely documentation of records, billing, and program information.
• Assist with program planning and monitoring of individual plans across all shifts.
• Conduct routine progress meetings and comply with licensing requirements.
• Manage physical environment and safety of the program area.
• Assist with personnel functions: recruitment, hiring, scheduling, training, performance evaluation, discipline, and employee safety.
• Coordinate billing, utilization, census capture, and financial management for the program.

• Direct Support:
  Provide support to individuals while maintaining accurate records.
• Records:
  Document and review individual records, billing, and other program documentation daily.
• Program Planning:
  Assist in development and implementation of individual program plans.
• Team Meetings:
  Attend and assist with routine progress meetings.
• Compliance:
  Maintain licensing compliance and implement Sevita compliance plan.
• Management of Individuals’ Assets:
  Safeguard and reconcile individuals’ financial accounts monthly.
• Incidents:
  Document incident reports and submit initial reports to the Program Director.
• Billing and Utilization:
  Compile census or attendance information, review data for accuracy, and submit billing data to the appropriate authority.

• General Health Care:
  Monitor health, document, and implement preventive strategies.
• Appointments:
  Schedule, assist with, and document health care appointments.
• Medications:
  Accurately administer or support self‑administration of medications and document delivery.
• Medical Supplies and Equipment:
  Purchase and maintain supplies and equipment with Program Director oversight.
• Dietary Planning:
  Develop menus, purchase food, and monitor food service according to individual plans.

• Communications:
  Maintain professional relations with individuals, families, case managers, and other stakeholders.
• Customer Service:
  Train DSPs in Sevita Customer Service Standards.

• Recruitment and Hiring:
  Assist with recruitment and interview DSPs in consultation with the Area Director.
• Employee Scheduling:
  Maintain shift coverage and minimize overtime.
• Training:
  Provide onboarding, orientation, and ongoing training for staff.
• Evaluation:
  Conduct annual performance evaluations for DSPs.
• Discipline and Termination:
  Coach staff and consult the Program Director on disciplinary matters.
• Employee Safety:
  Implement and monitor safety standards and workers’ compensation compliance.

• Purchasing:
  Purchase supplies and monitor spending.
• Individual Funds Management:
  Safeguard and manage individuals’ funds and update ledgers.
• Billing and Utilization:
  Review census and attendance documentation for accurate billing.
• Staffing:
  Monitor staffing hours for budgetary compliance.

• Census Capture:
  Capture daily census within systems.
• Census Performance:
  Understand census measurement and performance.
• Placements:
  Support location preparation for placements.

• Vehicles:
  Maintain vehicle safety and routine maintenance.
• Living Environment:
  Schedule and monitor housekeeping and yard care.
• Maintenance and Repair:
  Arrange minor repairs and monitor environmental…