Business Systems Architect II

The Business Systems Analyst II is a full journey-level IT position that reports to IT but is dedicated to one or two business units, applying technology, system architecture, and solution standards to solve their business problems. The role serves as a liaison with end users, translating business needs into technical deployments, and acts as a broker between innovation vendors and internal IT teams.

Core responsibilities include researching and evaluating emerging technologies and serving as a subject matter expert and technical lead during technology discovery, selection, and procurement. The role also develops custom solutions such as automated document workflows, delivers BI tools and SQL reports, and serves as the primary support contact for critical applications in the assigned business unit. Additional duties include maintaining technical documentation, training staff, providing advanced help desk support, and participating in 24x7x365 emergency IT support.

• Leads innovative initiatives and researches new technologies; develops public-private partnerships; assists in development and implementation of citywide innovation strategies; collaborates with regional entities; attends technology conferences to stay abreast of new technologies.
• Researches, tests, and evaluates emerging and disruptive technologies as a solutions architect; makes recommendations on new technology solutions; identifies current trends and emerging capabilities, solutions, and technologies that will provide innovative value.
• Serves as a technology broker between innovation vendors and internal IT teams to facilitate exploration of vendor products and services for the assigned business units
• Serves as technical lead, critical resource and subject matter expert (SME) in the discovery, evaluation and selection of innovative technologies (including in procurement); serves as SME on project teams and captures requirements, high-level scope, priority, details, and goals of initiatives.
• Develops custom solutions utilizing existing tools such as automated document workflows, GIS tools, or other technology to increase efficiencies for the business unit.
• Evaluates and implements ERP applications and modules.
• Provides Business Intelligence tools or other SQL reports to the assigned business unit staff.
• Researches, tests and evaluates Smart City initiatives related to the assigned business unit.
• Acts as primary support contact for ERP or other critical applications for the assigned business unit.
• Develops and maintains documentation for new technical procedures implemented for the assigned business unit. Provides regular training for new staff or when technology changes occur.
• Provides advanced help desk support to the assigned business unit as needed.
• Provides 24x7x365 emergency support for the IT infrastructure.
• Provides guidance and training to other members of the team.
• Other duties as assigned.

• Bachelor’s Degree
• Three (3) years of general Information Technology experience
• One (1) year of specialized IT experience in one or more of the following areas:
  • SQL Database Administration
  • GIS
  • Business Intelligence
  • Programming
  • Application Development/Support
• Any combination of relevant education and relevant experience may be substituted on a year-for-year basis.

Ability to pass a PD Background Interview/Fingerprint Check

Must be eligible for ACJIS training

• Bachelor’s Degree in Computer Science, Management, or Information Systems or a closely related field.
• 5 years of general Information Technology experience
• 3 years of specialized IT experience in one or more of the following areas:
  • SQL Databases
  • GIS
  • Business Intelligence
  • Programming
  • Application Development/Support
• Variety…