Systems Administrator

• Base Pay $72,572.00 - $87,086.40 / Year
• Job Category Administration, IT
• Employee Type Exempt
• Required Degree 4 Year Degree
• Manage Others No

• Name Human Resources
• Phone
• Email employment.gov

Mountain Line does not provide employment visa sponsorship. Applicants must be currently authorized to work in the United States without current or future employer sponsorship.

Under the direction of the IT Manager, the Systems Administrator supports Mountain Line’s mission by maintaining and improving Mountain Line's computer systems and networks including storage, backup, cloud, and VOIP, ensuring their efficient and secure operation, and providing technical support to users.

• Manages data backup routines; ensures backup jobs are complete and verified; rotates backup tapes to off-site location.
• Performs server installation, configuration, upgrades, security, maintenance, and monitoring, including in virtualized and cloud environments.
• Monitors system performance and implements solutions to improve efficiency.
• Diagnoses and resolves server and network hardware and software issues, including bottleneck concerns.
• Performs routine maintenance tasks, such as applying patches and updates, and ensures system backups are functioning properly.
• Manages user accounts, permissions, and security settings.
• Documents work order requests and resolutions in the help desk system.
• Maintains inventory of server and network equipment and parts.
• Provides individual and group training on the use of computers, peripherals, cell phones/tablets, and a variety of general and transit-specific software applications.
• Stays current with industry trends through training, research, and use of test environments.
• Conducts web conferences for Mountain Line’s Board of Directors and Transit Advisory Committee meetings.
• Secures configuration and implementation of network, wireless, server (physical and virtualized), cloud, and VoIP infrastructure with guidance from the IT Manager.
• Performs troubleshooting, diagnosis, and resolution of network, wireless, server (physical and virtualized), cloud, VoIP, and on-vehicle technology issues in a timely, non-disruptive manner.
• Identifies and patch security vulnerabilities.
• Monitors security logs and alerts and respond to security incidents.
• Performs other duties of similar nature as assigned.
• Serves as backup for IT Specialist and IT Intern.

Attendance should be regular and predictable. General employment policies regarding vacation, sick, and unpaid leave apply. Working on day off, outside of business hours, and overtime will occasionally be required.

This position must uphold the highest standards of confidentiality and data security. In this role, you will have access to sensitive company, client, and user information. You are expected to handle all data with strict confidentiality, adhering to company policies, industry regulations, and legal requirements.

• Server hardware, operating systems, software, and peripherals.
• IT inventory control procedures and best practices.
• Microsoft technologies:
  • Azure/Entra— Entra , Azure AD Connect
  • Azure File Shares W/Identity Access Control (IAM)
  • Microsoft Azure Recovery Services (MARS), Microsoft Azure Backup Server (MABS)
  • Azure Enterprise Applications W/Single-Sign On (SSO)
  • Office 365--Exchange Online, Outlook,
    Teams, Teams Voice/VoIP
  • One Drive
  • Active Directory
  • Certificate Authority
  • Power Shell
  • Windows Server Operating Systems
  • Hyper-V
• Cisco Catalyst switches – VLANs & ACLs.
• Meraki access points, switches, and firewalls.

• Patient, approachable, and flexible.
• Organized and attentive to detail.
• Analyze, troubleshoot, and resolve problems associated with…