Client Manager

Overview

At Alera Group, our people are our greatest strength—and finding ways to expand and enhance the value we deliver to clients is central to our growth story. We’re seeking a Client Manager to manage day-to-day activities for group benefit clients, develop and implement benefit strategies, and serve as the primary relationship manager ensuring outstanding client service and satisfaction.

Founded in 2017, Alera Group is the 15th largest U.S. broker, providing expertise in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative culture blends national resources with local service.

• Manage all aspects of assigned client relationships, including renewals, benefit strategy, and service delivery
• Partner with consultants to develop and implement comprehensive benefit recommendations
• Serve as the main client contact, resolving issues and ensuring timely communication
• Coordinate carrier negotiations, renewals, and benefit design changes
• Facilitate client meetings, enrollment sessions, and wellness strategy discussions
• Ensure compliance with ACA, COBRA, HIPAA, and other regulations

• 2-3+ years of employee benefits account management experience (50+ lives) in a brokerage or consulting environment
• Strong understanding of large and small group benefits, self-funded and fully insured plans
• Excellent communication, organization, and problem-solving skills
• Bachelor’s degree in business or related field preferred
• Active Health and Life Insurance license required

This job requires presence in the office on a hybrid schedule as agreed with the manager based in our Flagstaff or Scottsdale office location.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Hybrid

• Associate

• Full-time

• Sales, Business Development, and Consulting
• Insurance, Insurance Agencies and Brokerages, and Insurance and Employee Benefit Funds

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance