Bashas' Starbucks Team Lead - Woodlands Village

Position Purpose

The Starbucks Team Lead creates the Starbucks Experience for Bashas' customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

A Starbucks Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.

• Ensure compliance with safety regulations, health department and weights and measures requirements.
• Deliver legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discover and respond to customer needs.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas’ and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
• Anticipate customer and store needs.
• Follow Bashas’ operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
• Maintain a clean and organized workspace so that members can locate inventory and product as needed.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintain regular and consistent attendance and punctuality.
• All other related duties as assigned

Employees may occasionally experience the following physical demands for an extended period:

Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending

• Competitive compensation, paid weekly
• Retirement Benefits
• Medical, dental, and vision insurance for yourself and eligible dependents
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Store discount programs (10% off household groceries)
• Fun work environment where you have the opportunity to nourish your community.

Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.