Community Relations Coordinator - Flagstaff AZ

Community Relations Coordinator | Highgate Senior Living – Flagstaff, AZ

Compensation: $60,000–$70,000 per year, plus eligibility for commissions under Highgate’s applicable commission plan. Commission earnings vary based on performance and plan terms.

Guide families through one of life’s biggest decisions by sharing Highgate’s lifestyle, care, and community. You’ll lead the sales process, build trusted relationships, host tours and events, and help grow move-ins.

• Manage inquiries, tours, and follow-up through the CRM.
• Plan and host marketing events and community outreach.
• Track competitive information, pricing, and positioning.
• Coordinate move-in logistics with internal teams.
• Own pipeline reporting and sales metrics.

• Excellent communication in person, by phone, virtually, and through email.
• Empathy and persistence with a customer-first mindset.
• Comfort with Microsoft Office and CRM systems.
• Strong organization and goal orientation.
• Ability to balance shifting priorities and deadlines.
• Relationship builder who thrives on helping others.

• Direct sales roles in services or hospitality.
• Marketing, networking, or community outreach.
• Senior living or healthcare exposure.

• At least 21 years of age.
• Two or more years of experience in direct selling roles.
• Valid driver’s license with a qualifying driving record.
• Current negative TB test.
• Ability to pass required background screening.

• Base salary plus performance-based commission opportunities under Highgate’s applicable commission plan.
• Medical, dental, and vision insurance for eligible Team Members.
• 401(k) retirement savings plan with employer matching.
• Vacation, paid sick time, and holiday pay based on eligibility and applicable policy.
• Paid parental and bereavement leave for eligible Team Members.
• Tuition reimbursement opportunities after one year of employment, with prior approval.
• Confidential Team Member Assistance Program available from your first day.
• Team Member referral bonuses of up to $300 per successful referral, subject to program requirements.
• Growth pathways, internal promotion opportunities, and an inclusive, values-driven culture.
• Highgate Together support for Team Members in need.