Project Support Officer; Parking and Transport Ops

Job Description

Contract Type:
Permanent

Working Hours:

Full-time, variable hours normally between 8:00am and 4:00pm, subject to service needs.
Worker Type:
Hybrid
Salary: £32,597 (Level
1) rising to £35,412 (Level
4) per annum, pro rata for part-time (pay award pending).

Location:

Primarily home‑based with required attendance at Council sites, meetings, site visits, training, conferences and other in‑person events.

We are recruiting 2 permanent Project Officer posts in the Innovation and Change Team within Parking Services. These roles support project delivery across a varied portfolio, including parking operations, Workplace Parking Levy, Corporate Vehicle Hire, Parking Regulation and compliance, and strategic delivery activity. The Project Officers will help to provide capacity for service continuity, governance, financial stewardship, risk management and delivery of agreed priorities.

• Support the planning, coordination and delivery of projects across the Parking Services portfolio.
• Turn ideas and priorities into structured work packages and help colleagues deliver change in a clear, organised, and practical manner.
• Assist in the development and delivery of service improvement and change projects; prepare project documents, briefs, action logs, reports and updates.
• Monitor project progress, risks, issues, actions and benefits; use data, evidence and feedback to support decision‑making.
• Support meetings, workshops and project discussions; gather information from and solve problems with colleagues and stakeholders.
• Help ensure projects are delivered to agreed time, cost and quality expectations.

• Experience in supporting or delivering projects, service improvement or change activity.
• Ability to plan, organise and prioritise work to meet deadlines.
• Strong written and verbal communication skills, including preparation of clear documents and reports.
• Capability to work with colleagues, stakeholders or partners to progress actions and resolve issues.
• Ability to use information, data or evidence to support problem‑solving and decision‑making.
• Capability to work independently and as part of a team, with a commitment to inclusive and customer‑focused service delivery.

Experience in local government, parking, transport, regulation, compliance, customer services, business improvement or project management methodology would be helpful, but is not essential.

• 26 days annual leave (increasing to 33 days after 5 years of service) + bank holidays, with the option to purchase additional leave.
• Access to a generous defined benefit pension scheme offering 17.9%.
• Smart Working support to promote work‑life balance.
• Health and wellbeing benefits, including access to an Employee Assistance Programme.
• Discounted memberships at selected local sports and fitness centres, cinema, shopping and more.

Nottingham City Council is a fair and inclusive employer and welcomes applications from people of all backgrounds and abilities. We particularly encourage applications from Minority Ethnic communities, LGBTQ+ individuals, and disabled candidates. We are committed to recruiting a workforce that reflects the communities we serve.

Closing Date: 17th July 2026 (applications may be accepted earlier).