Ambulance Assistant

We have a fantastic opportunity for an Ambulance Fleet Assistant (AFA) to join our team based in Shepton Mallet.

The AFA position is to ensure full compliance of routine scheduled mechanical, ancillary equipment at all times. You will ensure reported defects are rectified in a timely manner whilst ensuring the fleet management system (Fleetcheck) is updated daily to reflect maintenance events that have been completed.

The role will manage VOR (vehicle off road) and update daily, ensure defects are cleared with supporting documentation uploaded. Cover scheduled and non-scheduled maintenance and repairs in an efficient and effective manner. Control parts stock levels ensuring these are replenished as used.

This is a part time position working 30 hours per week. Working hours will be discussed in more detail at interview.

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

• To repair, service and maintain product/equipment as per the manufacturer’s guidelines as required e.g. top up washer fluid, oil change, change bulbs and wipers.
• Schedule and perform vehicle deep cleans to a high standard, completing all supporting documentation.
• Ensure any vehicle defects are promptly cleared and supporting documentation is completed.
• Ensure adequate supply of basic spare parts are available and maintained within the contract and any defects reported as per the defect process.
• Work safely, ensuring Health and Safety and COSHH regulations are adhered to.
• Advise Fleet management team where a product cannot be successfully repaired to a safe standard.
• Report equipment that had been involved in an incident, to the Fleet management team.
• Ensure all vehicles for disposal are de‑kitted before collection and a log of all equipment has been taken.

• Hold a full (manual) valid UK driving licence with less than 6 penalty points.
• Have experience of using practical and mechanical skills.
• Be able to complete vehicle deep cleans to a high standard.
• Always demonstrate a positive and professional approach to customers and colleagues.
• Excellent organisational and time management skills, including ability to work to tight deadlines and to act on own initiative.
• Demonstrate a flexible approach with strong team working skills.
• Demonstrate drive, determination, and motivation to achieve business targets.

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile– We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered– We are confident and committed to taking responsibility…