Hire Coordinator

Hire Fleet Coordinator

An excellent opportunity has arisen for an experienced Hire Fleet Coordinator to join a growing specialist fleet business based at their Berkeley depot.

This is a varied role combining sales, customer service, fleet coordination and administration, managing the hire process from the initial customer enquiry through to delivery and completion.

• Handle incoming enquiries and generate new business through outbound sales calls.
• Manage vehicle hire orders from enquiry through to delivery and invoicing.
• Build strong relationships with new and existing customers.
• Coordinate vehicle availability and delivery drivers to maximise fleet utilisation.
• Complete hire documentation and ensure records are accurate and compliant.
• Produce regular reports on fleet, hires and sales activity.
• Maintain customer and vehicle information on internal systems.
• Identify vehicle damage and manage customer recharges where required.
• Work closely with the Hire Fleet Manager, Workshop, Service and Logistics teams.

• Previous experience in telephone sales, customer service or a similar commercial role.
• Confident communicator with a strong telephone manner.
• Highly organised with excellent attention to detail.
• Good IT skills, including Microsoft Office.
• Able to work under pressure and manage competing priorities.
• Full clean UK driving licence.
• A proactive, customer-focused approach with a genuine interest in sales.

• £30,000 salary
• 33 days annual leave including statutory
• Salary sacrifice pension
• Employee Assistance Programme and well being support
• Retail, leisure and holiday discounts
• Dedicated training and development
• Recommend a friend bonus
• Death in Service benefit
• Free onsite parking
• Birthday off
• Long-term career development opportunities