HGV Co-ordinator

HGV Fleet Co-ordinator

Location: Gloucestershire

Job Type: Permanent, Full-Time

Salary: Up to £30,000 basic salary

Working Hours: Monday to Friday Days

An established and growing fleet services business is seeking an experienced HGV Fleet Co-ordinator to join its busy operations team. This is an excellent opportunity for a motivated individual with strong customer service, administration, and vehicle coordination experience.

The successful HGV Fleet Co-ordinator will be responsible for managing vehicle hire enquiries, supporting customers throughout the hire process, coordinating vehicle deliveries and collections, and ensuring all associated administration is completed accurately and compliantly.

• Manage customer enquiries via telephone and email.
• Build relationships with existing customers and identify new business opportunities.
• Process vehicle hire orders from initial enquiry through to completion.
• Coordinate vehicle deliveries and collections with drivers and operational teams.
• Maintain accurate records and update internal systems.
• Produce regular reports relating to fleet activity and vehicle utilisation.
• Assist with invoicing and hire documentation.
• Ensure all paperwork and processes meet company compliance requirements.
• Liaise with internal departments to deliver excellent customer service.
• Support the wider business when required.

• Excellent communication and customer service skills.
• Strong administration and organisational abilities.
• Experience handling telephone enquiries and customer relationships.
• Good IT skills, including Microsoft Office.
• The ability to prioritise workload and work accurately under pressure.
• A confident and professional approach.
• A full UK driving licence.

Previous experience within vehicle hire, fleet operations, transport, or commercial vehicle environments would be advantageous.

• Competitive salary up to £30,000.
• Generous annual leave allowance.
• Company pension scheme.
• Employee discounts and wellbeing support.
• Career development and training opportunities.
• Friendly and supportive working environment.
• Additional company benefits.

If you are a proactive HGV Fleet Co-ordinator looking to develop your career within a successful and growing organisation, we would love to hear from you.