Senior Manager

About HIVED

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.

Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut, Bain, Hello Fresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, Nordic Ninja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.

As Senior Fleet Manager, you will be responsible for the on the road performance of our delivery fleet. You will lead the fleet team in ensuring that our fleet is safe, compliant and cost efficient. You will own vehicle on-boarding and allocation, repairs & maintenance and admin functions. You’ll play a crucial role in supporting our ops run teams to enable our fast growth and increasing fleet size.

You are a strong people leader with experience in managing teams across multiple locations.

• Own Repair & Maintenance: Oversee our internal workshop operations and manage external garage partnerships. Ensure that the workshop and mechanics are operating to a high standard and that inventory is carefully managed to ensure uptime.

• Oversee Fleet Operations: Ensure that vehicles are being assigned to drivers through the handover process and that damages are being reported and recouped. Take action to arrange repairs where necessary and keep detailed records of inspection outcomes.

• Manage a Decentralised Team: Provide strong and hands on management of the fleet team across multiple London depots. You’ll ensure high standards of performance and safety are maintained consistently, even when you aren't on-site.

• Manage the Admin Function: Oversee the fleet admin function, including insurance claim processing and processing of PCNs in a timely manner. You will have experience in insurance claims processes.

• Drive Fleet Compliance & Safety: You will be responsible for maintaining a fully compliant fleet, adhering to all regulatory requirements and O-Licence undertakings. You will coordinate vehicle servicing, MOTs, inspections, repairs and defect management to ensure roadworthiness.

• Optimise Total Cost of Ownership: You will monitor fleet costs, including using insights from telematics and advise leadership on potential improvements to how the team operates.

• 6+ years of Fleet Management, preferably managing large van fleets

• Experienced in managing teams across multiple sites

• EV Fleet Experience Preferred

• Comfortable working in fast-changing, high-growth environments

• Strong people leader: clear, fair, and direct

• Excellent cross-functional stakeholder management skills

• Experience owning budgets

• We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being  nice  - it requires us to be fair, consistent, honest, thoughtful and compassionate.

• We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence.

• We Are Curious -…