Retail Sales Specialist

Overview

Sales Specialists provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk. You’ll have our customers’ needs in mind as you provide solutions. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. Staples does not sponsor applicants for work visas for this position.

• Provide exceptional customer service to help customers find total solutions in-store and through the kiosk.
• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

• Able to work a flexible schedule based on the store’s needs.
• Strong customer service experience and demonstrated ability to engage with customers and understand their needs.
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously.
• Preferred but not required: experience selling products or services.

Compensation is based on qualifications and experience. Benefits include flexible part-time hours, generous paid time off, weekly pay, associate discounts on in-store and online merchandise, services and warranty plans, discounts at hundreds of retailers, restaurants and more, a 401(k) plan with company match, dental and vision insurance, and other benefits.