Customer Experience Representative at Boyd Autobody

Elevate your career with Boyd Autobody as a Customer Experience Representative. Deliver exceptional service to customers and insurance partners, both in person and through various communication channels.

In this crucial role at Boyd Autobody & Glass, you'll focus on providing a top-notch customer experience while handling vehicle repair appointments and managing insurance assignments. With more than 30 locations across Canada, this position is perfect for candidates with enthusiasm for customer service and the automotive industry. You will receive continuous training, opportunities for career growth, and a comprehensive benefits package.

Key Responsibilities:

• Execute WOW (Wow Operating Way) consistently

• Provide friendly customer service via phone, email, and in person

• Schedule vehicle repair appointments efficiently

• Process insurance assignments in a timely manner

• Maintain accurate records of all customer communications

Requirements:

• High School Diploma and 1 year of customer service experience

• Strong communication skills, both written and verbal

• Ability to multitask in a fast-paced environment

• Proficient in Google platform and Microsoft Office

• Valid driver's license required

Deliver exceptional customer service and administrative support at Boyd Autobody as you manage vehicle repairs and customer relationships.