Case Counsellor

Introduction

The Department of Families is seeking highly motivated and empathetic individuals to fill various Case Counsellor positions in the The Pas/Flin Flon area.

Candidates who are currently enrolled in post-secondary education in Social Services, who will be graduating in the next six months, are encouraged to apply. Candidates who do not meet all essential criteria may be considered for development opportunities (underfill) at a commensurate rate of pay (SP1-SP2), and duties may be modified accordingly. The expectation of the successful candidate would be to achieve the full working level based on a developmental learning plan.

Duties:
Who you are:

You have strong interpersonal communication skills, and you interact with people with dignity, respect, objectivity and the desire to actively listen and learn.

You are a great listener, you can articulate clearly, and you understand the importance of looking beyond what is at the surface, and you can maintain flexibility in your approach and planning with participants and their families.

You are open to collaborating with your co-workers and others to better meet the needs of your participants. You are also adaptable to changes in workload, policies and procedures.

You are comfortable with technology, using multiple computers and business programs.

What we offer:

A career in a helping and caring profession with the ability to make a profound and lasting impact on the lives of people.

A positive work environment where you can build successful and long-lasting professional relationships with co-workers who will share their knowledge and expertise with you.

Every day is different with a variety of tasks and challenges.

Training from orientation to ongoing professional development within EIA that will give you the tools you need to be successful.

The EIA program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.

We are committed to providing an inclusive workplace, and we welcome people of all abilities and diverse lived experiences to send us their application for this role.

Qualifications:

Essential:

Post-secondary education in the social services field. This may include a certificate, diploma, or degree. An equivalent combination of education, training and experience within the social services field may be considered.

Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.

Ability to manage conflict in a calm, assertive and respectful manner.

Strong English written communication skills.

Effective English verbal communication skills.

Strong interpersonal skills.

Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.

Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.

Ability to work effectively in a team environment with participants, other programs and external resources.

Proficiency in MS Office (Word, Excel, and Outlook).

Desired:

Case management experience in a social service setting.

Ability to read, write and verbally communicate in French (considered an asset but not required).

Conditions of Employment:

Must be legally entitled to work in Canada

Must have a valid full-stage Class 5 driver's licence and the ability to travel within the Province of Manitoba

Must be available to work evenings, weekends, and statutory holidays on occasion

Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search

Must be able to provide and maintain a…