Parking Cashier

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences, so there’s no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout‑free experiences anywhere you go, giving us back our most valuable asset: time.

An SP+ Cashier will create an efficient, stress‑free, and enjoyable experience for each customer.

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day on time, in uniform, and ready to assist customers.
• Count the "bank" of revenue at the beginning of the shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain the security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or re‑compute the bill from a ticket showing the amount due per customer.
• Operate the cash register after time calculation, calculating, and displaying the cost of each transaction.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
• Complete lost‑ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking for supervisor assistance when needed.
• Answer the telephone in a prompt and courteous manner.
• Maintain the cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in the booth.
• Verify the log of shift transactions against the "revenue" bank on hand.
• Compile the "bank" of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of the facility, and cars left in the facility (if applicable) while preparing a shift report of transactions.
• Perform any other duties that may be assigned by the supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Education and Experience: Less than high school education or up to one month of related experience or training, or an equivalent combination.
• Availability to Work: May require work on 2nd shift, 3rd shift, and/or weekends depending on hiring needs.
• License Requirement: A valid state‑issued driver’s license may be required if the employee is expected to drive a company vehicle or travel on company business.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, including whole numbers, fractions, and decimals. Ability to make change.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to customers and supervisors.
• Reasoning Ability: Ability to apply common sense to follow standard written or oral instructions and to solve problems with a few concrete variables in standardized situations.
• Other
  
  Skills and Abilities
  
  : Ability to use a clock, calculator, or credit card machine to handle transactions; maintain a pleasant demeanor on the phone and in public; and respond effectively to customer problems or complaints.
• Physical Demands: Regular sitting; use of hands to handle or feel objects; occasional walking; and close vision for specific tasks.

$15.00 per hour

Eligible employees will participate in a variety of benefits plans, including medical, dental, vision, flexible spending account, long/short term disability, life insurance, accident insurance, 401(k), and paid time off.

SP+ is an equal opportunity employer committed to recruiting, hiring, training and promoting without regard to…