Industry Solutions Manager, Healthcare

Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employer.

Posting Number:

Posting Number: 0603939

Position Title:

Position Title:

Industry Solutions Manager, Healthcare

Position is:

Position is:
Regular full-time

Position Type:

Position Type:
Staff Position (Full Time/Part Time)

Department/Ofc.:

Department/Ofc.:
Workforce, Economic, & Community Development

Why Join WCC ?

• An inclusive, welcoming environment for our students, faculty & staff
• 4:1 Employer Match for Retirement
• Tuition reimbursement for colleges outside WCC

The Industry Solutions Manager, Healthcare serves as WCC’s content expert and primary point of connection for employers in healthcare. The Manager diagnoses employer training and workforce needs, sells and shapes the customized training and consultations the division can provide, and delivers or guides that training. The Manager guides the division’s industry engagement in the sector, forecasts and meets revenue goals, and translates employer demand into the full range of offerings — customized corporate training, consultations, open enrollment classes for the Lifelong Learning group, and courses for the Live Work Learn  community catalog.

The primary focus is meeting employer needs in healthcare.

Essential

Duties include:

• Serve as WCC’s subject-matter expert in healthcare, maintaining current, industry-standard knowledge of tools, certifications, practices, and emerging skill needs.
• Lead employer-facing engagement in healthcare, driving and supporting sales conversations, and providing the credibility that assures employers WCC can deliver to industry standard.
• Diagnose employer training and workforce needs through discovery meetings, market analysis, and trend research, and shape the customized training and consultations the division can offer in response.
• Deliver, co-deliver, or guide training and consultations within the discipline, whether directly or by directing qualified trainers and content experts.
• Guide the division’s industry engagement strategy in healthcare, advising on what customized training and consulting WCC can credibly provide to community employers.
• Forecast and meet annual revenue goals for the discipline, developing pricing based on competitive analysis and monitoring performance against targets.
• Develop open enrollment classes for the Lifelong Learning group in the discipline, translating professional expertise into community-accessible offerings.
• Contribute discipline-specific courses to the Live Work Learn  community catalog, extending the same expertise to the broader community audience.
• Identify emerging skill gaps and industry trends in the sector and feed those signals back into program development and the division’s offerings.
• Support noncredit-to-credit pathway conversations by identifying where trained workers could continue into credit credentials in the discipline.
• Represent WCC at sector events, employer sites, and industry associations to build the pipeline and strengthen the division’s standing in the field.
• Build, manage, and evaluate a pool of qualified trainers and consultants as needed to fulfill training obligations.
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve…