Loan Processor

Description

Job Title: Loan Processor

Department
:
Loans

Reports to: Loan Processing Supervisor

Hours per Week
: 38 - Hourly Position

Wage Scale: $24-$27/hr.

Welcome to Financial Plus Credit Union (FPCU)- The Place that brings Dreams within Reach.

At FPCU, our mission is simple but powerful:
Empowering people and communities to strive for more through knowledge, innovation, and service that brings dreams within reach.

We are a purpose-driven organization grounded in five values:
represent with purpose, empower through knowledge, appreciate and accept, champion new possibilities, and help make things easier.

FPCU is a team of high performers who care deeply, support each other, work hard, and continuously push forward. We don’t just show up, we represent our purpose every day and every time we interact with our members and teammates. We invest in our people, challenge them to grow, and support them in becoming the best version of themselves.

Joining FPCU means leveling up your career. If you are someone who thrives in a fast-paced, positive, and purpose-driven culture, and you’re ready to grow with an organization that is actively evolving, we want you to join the team!

To assist members, non-members and indirect dealerships with loan requests applied both directly and indirectly, while providing clerical and administrative support needed to process and fund consumer loans

• Follows up with the Loan Officer to determine status.
• Processes approved loans and sets up date and time to close the loan and make disbursements.
• Obtain, verify and complete paperwork related to loans which may include title application, insurance documents, check stubs, etc. with an emphasis on accuracy, legitimacy and completeness of required documentation.
• Responsible for the timely processing of loan applications.
• Facilitates the loan process from application to closing by working directly with MSR, Loan team, dealerships and the members.
• Ensures that loan files contain documents with proper signatures, dates, and other relevant data.
• Process all post-disbursal modifications to loans in servicing, including adjustments to rate, amount and term, as well as insurance, warranty and GAP modifications.
• Maintains and communicates regularly with dealerships and members to support loan process with an emphasis on completing the loan.
• Confirms all processed loan documents are complete and accurate according to policies and requirements set out in regulation; makes certain each file is documented in accordance with written procedure.
• Present a professional and positive image of the Credit Union while identifying member needs and providing financial solutions with our products and services.
• Supports inbound dealership calls and messages via loan systems, contacts dealerships’ weekly/daily to follow up on deals and updates loan data in the credit union’s lending system.
• Respond to telephone and written inquiries regarding loan questions. Processes follow up letters and loan packets. Prepares and mails or emails correspondence to new and existing members.
• Identifies and acts to improve the group’s operating methods and procedures.
• Files loan documents with the appropriate agencies.
• Understand and be able to read and interpret credit bureaus.
• Expected to maintain monthly loan processing standards.
• Inputs and updates loan data in the credit union’s lending systems and assembles follow-up documentation for all loan types.
• Knowledge of different loan types, loan products, and the requirements that apply.
• Enforces compliance with all federal and state laws and regulations, including the Bank Secrecy Act (BSA), Patriot Act, and Office of Foreign Asset Controls (OFAC) requirements,…