Shift leader, Restaurant​/Food Service

Join to apply for the Shift Leader role at Jersey Mike's Subs
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Jersey Mike’s has been crafting amazing subs since 1956 in Point Pleasant, New Jersey. The Jersey Mike’s tradition is rooted in a strong sense of community and a commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to customers with a thankful and caring mentality. The culture is one of “giving” and supporting local communities so that all can be lifted together.

We are committed to providing the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We believe success starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, team players who take pride in what they do. At the end of the day they are focused on executing great customer service with a great big smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team.

• Coach the staff to deliver amazing customer service;
• Produce high quality food;
• Deliver the Jersey Mike’s experience;
• Handle cash;
• Follow the Learning Management System Training Program;
• Develop others for career growth;
• Enforce policies and procedures;
• Participate in local and national marketing initiatives;
• Build sales;
• Maintain cleanliness and proper sanitation practices in the establishment;
• Be certified in all four positions of the restaurant;
• Communicate effectively;
• Have a sense of urgency;

• Move or transport up to 50 lbs without assistance unless a medical notation is made or an ADA temporary doctor’s note with a time frame for restrictions;
• Work 38-40 hours per week;
• Have the ability to get to and from work;
• Communicate with the GM/AGM/DM of any issues;
• Lead by example in product quality, customer interaction, and arriving in a clean, fitted, pressed uniform daily;

• Maintain a noticeably cleaner restaurant than others;
• Work in a fast-paced, team-driven atmosphere;
• Multitask and work with a sense of urgency;
• Interface with customers and provide an exceptional experience;
• Understand the terms of accountability and integrity;
• Act as key holder;
• Open and close the store;
• Bake bread and perform all prep;
• Manage and lead a crew of 2 to 5 people;
• Be proficient in slicing;

• Education:
  
  High school degree or equivalent;
• 1 year QSR experience preferred;
• Must be 18 years or older to operate the slicer;
• Serve Safe Certification – Food Handler;
• Must have reliable transportation;

Mid-Senior level

Temporary

Other

Restaurants