Claims Support Specialist

Claims Support Specialist page is loaded## Claims Support Specialist locations:
2349 Mall Rd - FLORENCE, ALtime type:
Full time posted on:
Posted Todayjob requisition :
JR110348##
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** include the following: other duties may be assigned.
* Coordinate daily scheduled claims distribution (all insurance lines, all clients) to associates for setup, including handling of multiple claim reports inboxes.
* Claims entry and maintenance as needed. Phone coverage as needed.
* Collaborate with team lead in maintaining accurate, up-to-date documentation of claims entry standards and practices.
* Collaborate with team lead in completing regular claim reviews (all lines) to monitor quality and adherence to processing standards.
* Collaborate with team lead in training, motivation, and coaching of claims associates.
* Execute temporary and ongoing special projects for clients, including client requests for dedicated assistance and accessing client systems in order to process payments or carry out other clerical work.
* Handle incoming calls

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*
* QUALIFICATIONS:

** Strong organization skills, attention to detail, accuracy, and thoroughness in work are required. Ability to manage office workflow, multi-task, and prioritize work is required. Good verbal and written communication skills, as well as interpersonal skills, are needed.

Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred. Basic knowledge of bookkeeping and/or accounting is preferred.
** EDUCATION and/or

EXPERIENCE:

** A High School diploma or equivalent is required and two years experience working in claims; or an equivalent combination of training, education, and experience. A current and valid driver’s license within the state of practice is required.
** LANGUAGE

SKILLS:

** Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals. Ability to respond to inquiry or complaints.  Ability to write routine reports and business correspondence.  Ability to effectively present information in one-on-one situations.
** REASONING ABILITY:
** Ability to solve problems and deal with situations where limited standardization exists.
** MATHEMATICAL ABILITY:
** Ability to calculate figures/amounts such as discounts, interest, proportions and percentages.  
** COMMUNICATION:
** Communication for this position entails minimal contact with external constituents up to 20% of the time and extensive contact with internal constituents up to 80% of the time.
** PHYSICAL DEMANDS:
** The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 25 lbs.  Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The employee is occasionally required to drive a vehicle.
** WORK ENVIRONMENT:
** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
**** Why Join Us:
** At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your…