Bank Operations Specialist

Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

At Regions, the Bank Operations Specialist performs a variety of operational tasks within Bank Operations.

Primary Responsibilities

• Receives and reviews incoming work, contacting appropriate resources as needed
• Resolves customer or associate inquiries as necessary
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents
• Researches and resolves related issues and general related questions
• Works under limited supervision following established guidelines and procedures
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
• May provide guidance to less experienced team members

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Two (2) years of operations or related work experience

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Data entry and typing skills
• Proficient in Microsoft Excel and Word
• Strong time management skills
• Strong written and verbal communication skills

Additional preferred skills and competencies

• Technical and operational experience in a banking, financial services, or related environment preferred.
• Working knowledge of ATM operations, cash management processes, and banking procedures.
• Strong understanding of banking systems, transaction processing, and operational controls.
• Proven ability to work effectively as a team player in a collaborative, fast-paced production environment.
• Results-driven with the ability to meet and exceed monthly production and performance goals.
• Quick learner with the ability to adapt to new processes, systems, and changing business needs.
• Strong attention to detail with excellent problem-solving and organizational skills.

Work Schedule:

1:00 PM - 10:00 PM and weekend rotation as part of the regular schedule + shift differential.

Must reside within a reasonable driving distance of Hoover, AL.

This position is currently remote but may be asked to come onsite or sit onsite in the future. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense.

Position Type Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include:…