Retail Assistant Store Manager - Florence

Retail Assistant Store Manager - Florence

America's Thrift Stores, 990 Cox Creek Pkwy, Florence, Alabama, United States of America

Posted Wednesday, February 26, 2025 at 6:00 AM

What's In It For You!

• EVERY employee is bonus eligible after 90 days!!
• Growth opportunities
• Help others through our charity partners
• Save the environment!

Why We Will Love You

• Your smile lights up the room!
• Your care for our customers, donors and team members
• Your unique personality and amazing attitude
• You are ready to lead a diverse team
• You have a valid driver's license and clean driving record. Fantastic!

Teamwork Makes The Dream Work

Our management team works together to lead and develop our awesome team members as they take great care of our donors and customers. Whether in our wholesale operation, America's Thrift Online, our vast donations network, or in one of our retail locations, we combine our passion for donors and community service in all that we do.

Why You Will Love Us:
Our Mission, Vision and Values

Mission

To Give Back!

By...

• Positively impacting the environment and the communities we serve
• providing values that meet our customer's needs and wants
• reducing millions of pounds of waste each year
• supporting local charities

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Position Title: Assistant Store Manager

Department: Operations

Reports to: General Manager

Position Purpose and Objectives

As an Assistant Store Manager (ASM) with America’s Thrift Stores (ATS) each day will be filled with challenging and exciting work where every day is different! ASMs are responsible for inspiring their team to live out ATS Mission and Values while upholding the company culture. ASMs are responsible for partnering with the General Manager (GM) to meet financial goals to generate the revenue and donations necessary to support the mission operations and community programs provided by ATS.

ASMs should empower their team while creating an environment for personal and professional growth. The ASM must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit and loss, identification of high-quality donated items, loss prevention, product quality control, product pricing, and build community rapport with an emphasis on customer relations. Ultimately, you build your team: hiring, training, and developing team members.

Supporting the mission is a complex job, but you will get a sense of fulfillment like no other. More importantly, you will get to be a part of a company that is committed to improving our local communities and charity partners!

Roles and Responsibilities

• Partners with GM to lead retail supervisors, processing supervisor and dock supervisor as they oversee their respective team members
• Interviews and hires candidates for employment with ATS and helps to identify and recommend employees with proven performance for advancement
• Monitors and trains employees within the designated period regarding their job duties and all aspects of their employment with ATS
• Coaches, counsels, and leads supervisors and team members with regards to the performance of their job duties and, when necessary, issues disciplinary actions such as written or oral discipline, or other remedial measures to employees
• Partners with Assets Protection (AP) team and/or Human Resources Business Partner (HRBP) to investigate incidents involving company property, equipment, and/or personnel. Must take appropriate action from the result of investigations conducted in partnership with the District Manager (DM)
• Regularly makes use of company reports to create and maintain sales floor layouts to maximize sales
• Exercises independent judgment in assigning daily job duties to supervisors and team members to achieve daily operational tasks
• Coordinates and ensures accuracy of deposits and change orders
• Notifies management immediately of any cash, register, and/or operating issues
• Partners with DM and HRBP to report any harassment or EEOC issues at the store
• Conducts onboarding and orientation and ensures that all documents are valid, complete, and accurate
• Oversees store operations, resources, and budgets for the location and ensures all goals are met or exceeded
• Creates an atmosphere of ongoing exceptional customer service to internal (team members, peers, other departments) and external customers (donors, customers, charity partners)
• Manages inventory levels of all merchandise categories and oversees all production levels and quality of merchandise to the sales floor to optimize revenue generation
• Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws
• Responsible for presentation and merchandising standards on the sales floor
• Responsible for maintaining a safe environment for customers & employees. Monitors safety and security procedures and ensures…