Emergency Dispatcher Lateral - Registry
Listed on 2025-10-16
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Customer Service/HelpDesk
Clerical, Customer Service Rep, Call Center / Support
job summary
under close supervision, answers emergency and non-emergency calls for service, takes information from callers, enters information into a database, and provides assistance and information to pinal county sheriff’s office (pcso) deputies and other emergency services agencies.
this role is compensated under a step pay structure with scheduled increases based on tenure and performance.
newly hired laterals will be placed at a step according to their full years of service only. Years of service will be determined based upon the information contained in the application.
notice to applicantsthis is a registry intended to collect applications for future vacancies containing one or more positions. Eligible applicants might be placed into a registry until a vacant position becomes available.
this announcement may be closed as soon as a sufficient number of qualified applicants have applied.
the hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries will require an internal equity review and those that are above the first quartile will require additional approval.
employment is contingent upon successful completion of a criminal background check and verification of work history, academic credentials, licenses, and certifications as applicable.
this position is a non-exempt position under the fair labor standards act and is a covered position under the pinal county merit system rules. In accordance to merit rule 11.3, types of probationary employment periods, an employee who is transferred or promoted shall be required to serve a 12 (twelve) month probationary employment period.
the application and any supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate.
please complete each section and answer all questions as thoroughly as possible. Do not state see resume in lieu of answering. If the question does not apply, mark n/a. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process and your application will be marked as incomplete.
per pcso selection guidelines, the following may be disqualifiers:
application: 1. Applicant will not receive nor are entitled to a copy of the contents of their test results. 2. No documents, copies of reports submitted by the applicant will be returned. 3. No documents, reports or information utilized for, or obtained, during the selection process will be furnished to the applicant.
4. Applicant will not be advised of the reason(s) for non-selection.drug use: 1. Marijuana – agency discretion.
2. Dangerous drugs/narcotics/ hallucinogens/vaporous substances – any time within the past five (5) years. This includes methamphetamine, amphetamine, barbiturates, speed, spice, bath salts, crack, cocaine, heroin, opioids, mushrooms, ecstasy, lsd, ketamine, salvia, pcp, anabolic steroids, etc. 3. Peyote/ mescaline - illegal use as described above. (exception- bona fide religious ceremonies) 4. Sale, production, cultivation or transportation for sale of illegal drugs in last five (5) years or since becoming an adult.
5. Pattern of abuse of any drugs to include marijuana, narcotics, dangerous drugs and prescription drugs. “pattern of abuse” will be determined based on; type of drugs used, purpose for using, length of time used, and age of individual during use (minor or adult).theft or misappropriation of property: 1. Any demonstrated pattern of habitual theft. 2. Any theft while serving in a position of trust.
acts constituting a felony or any conviction for domestic violence involving physical violence: 1. A conviction for any act which would constitute a felony in the state of arizona, at any time.
fraud or misrepresentation: 1. Any intentional attempt to practice any deception or fraud in the employment application, testing process, or any failure to properly complete the application.
driving record: 1. Any recent demonstrated pattern of excessive traffic violations (for positions that require operation of a motor vehicle).
previous positions held: any of…
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