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Sales Support Specialist Italian Speaker

Job in Florence, Tuscany, Italy
Listing for: Cross Borders Talents
Contract position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 1024 EUR Weekly EUR 1024.00 WEEK
Job Description & How to Apply Below
Job Title:

Sales Support Specialist Italian Speaker Department:
Sales Company:
Leading Technology Company

Location:

Remote (within Portugal)

Start Date:

5th June 2025

Contract Type: CDD 6 months (with possibility of renewal)
Work Model:
Fully Remote (Relocation support available within Portugal)
Work Schedule

Shifts:

Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)
Days Off:
Sunday + 1 rotational day off per week Salary & Compensation Base Salary: 1,024 per 14 months

Performance Bonus: 225 per 12 months

Position Bonus (Braga only): 20 per 12 months

Allowances & Benefits Meal Allowance: 7.23 per working day Transport Allowance: 20 per month

Health Insurance:
Coverage starts from Day 1 (monthly contribution required), free after 6 months

Relocation Support:
Provided for eligible candidates relocating within Portugal Your Role As a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.

What Youll Do Support customers with sales-related inquiries, product information, and troubleshooting

Communicate across multiple channels: phone, email, chat, and social media

Tailor communication to reflect brand tone and customer needs

Handle escalations with empathy and a customer-first mindset

Log and manage all customer interactions with attention to detail

Who You Are Fluent in Italian and English (spoken and written). Experience in customer service or sales support is preferred. Tech-savvy and comfortable with troubleshooting digital tools. Skilled in communication and multitasking. Resilient and calm under pressure, with a proactive attitude.

Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team. Apply now and grow your career with us!
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