Back Office Assistant In Store Intern - Firenze Calzaiuoli

Profile At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

As a Beauty Advisor, and a valued member of one of the teams of Firenze team, you will excel and enjoy this position if you are ready to actively handle the following missions:

Actively contribute in achieving store objectives (budget and targets) adapting to strategic changes and new action plans established by management.

Support the Store Manager and Specialists in managing daily activities.

Contribute to creating a strong team spirit, with a trustful and open interaction, by collaborating with colleagues within and beyond the organization. Fostering a positive and productive environment, highlighting wins, celebrating and crediting the team and individuals for successes.

Greeting customers and ensure a unique and memorable shopping experience: you will make them feel pampered, listened to, and expertly advised.

Build strong client relationships and deliver client-centric solutions, offering clients personalized consultations based on their profiles.

Do not hesitate to apply if you have:

Agility, dynamism, Empathy and flexibility.

Physical and stress resistance.

Knowledge of key commerce KPIs.Aptitude for teamwork.

Organisational skills.

Proficiency in using device and key software applications.

Results-oriented mindset.

Previous experience in similar roles (Sales Assistant, Promoter, Beauty Consultant), preferably within dynamic, multinational retail environments.

High school diploma.

Good knowledge of English.

Here are the Key Competencies for this Role:☐ Passion for Beauty Genuine enthusiasm and curiosity about beauty, about self-care and about making others feel more self-confident & find their own beauty, serving as the motivational foundation that drives engagement with customers and sustained career satisfaction.☐ Sales Drive Natural ability to influence and persuade through authentic relationship-building, helping customers make beneficial decisions while achieving business results.☐

Service Orientation Finding personal fulfillment and purpose through creating memorable experiences and helping others, with an intrinsic motivation to be "of service" that goes beyond following procedures to genuine satisfaction from others' achievements. ☐ Flexibility Ability to adjust to changing circumstances and handle ambiguous situations, maintaining effectiveness when facing unclear directions or evolving customer needs.☐ Openness to Learning Genuine curiosity about topics that benefit personal development, serving as the fundamental enabler for acquiring any other skill throughout their career.☐

Winning Together Mindset Natural psychological orientation toward "we" rather than "me" thinking, finding satisfaction in group success and instinctively considering how actions affect the team before individual interests.☐ Energy Ability not…