National Service Administrative Assistant

National Service Administrative Assistant

Job Category: National Service

Requisition Number: NATIO
001424

• Posted:
  December 1, 2025
• Full-Time

Florence, KY, USA

Mazak Corporation is looking for a National Service Administrative Assistant to join the National Service team at our National Technology Center located in Florence, KY. The National Service Administrative Assistant works with National Service and Regional Service employees to support our service activities according to corporate metrics and guidelines.

• Proactively attain a safe and healthy work environment for all employees.
• Compile data for select monthly reports to internal departments and National Service Report.
• Create and maintain travel profiles and book travel arrangements for Service associates.
• Assist with requests to Mazak Japan for system access.
• Manage uniform ordering for Service Technicians.
• Process e‑ringo shos for essential business purchases.
• Review time sheets and expense reports for accuracy.
• Update customer accounts.
• Assist with events such as open houses and retirement celebrations.
• Order office supplies.
• Perform day‑to‑day office administration.

• High School Diploma or Equivalent.

• Strong interpersonal and customer service skills; able to engage with internal and external customers in a professional, courteous, and empathetic manner.
• Demonstrated ability to manage multiple priorities, tasks, and deadlines in a fast‑paced environment.
• Coherent and solution‑oriented under pressure; maintains professionalism during challenging or emotional interactions.
• Excellent written and verbal communication skills, with the ability to convey information clearly and diplomatically.
• High emotional intelligence and ability to defuse tension and resolve conflicts effectively.
• Dependable team player with a strong sense of discretion, tact, and confidentiality.
• Strong organizational and time‑management skills with keen attention to detail.
• Proficient in MS Office Suite.
• Microsoft D365 experience is a plus.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.