Patient Care Coordinator

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Full Time Florence, KY, US

Salary Range: $15.00 To $16.00 Hourly

Patient Care Coordinator

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

• Administrative Support:
  Perform a range of office tasks efficiently.
• Patient Assistance:
  Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management:
  Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales:
  Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication:
  Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance:
  Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing:
  Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment:
  Maintain a clean, welcoming workspace.

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.
• Proficiency in MS Office.
• Flexibility to work varying hours.
• Team player with a positive, enthusiastic attitude.
• Self-motivated, organized, and decisive.

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.