General Manager

Title:

General Manager

Requisition #: 5206

Location:

Florence, KY, US, 41042

Property:
Turfway Park Racing & Gaming

Pay Range
ABOUT CHURCHILL DOWNS INC. Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the Twin Spires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view.

We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

About Turfway Park Racing & Gaming Owned and operated by Churchill Downs, Turfway Park Racing & Gaming is the ultimate place to play in Northern Kentucky. Take a spin on over 800 of the latest and greatest games and experience the rush of seasonal live thoroughbred racing or simulcast horse racing year-round. Plus, with two great restaurants and live entertainment, the stage is always set for winning moments on and off the gaming floor.

We even have your next business meeting, social event or annual awards covered with an amazing 17,000 square feet of event space that we customize to create the perfect experience.

The Gaming Operations VP/General Manager provides strategic and operational leadership for the Company’s gaming, hospitality, food and beverage, entertainment, and ancillary operations across both the Turfway Racing & Gaming and Newport Racing & Gaming properties. This position is responsible for driving financial performance, operational excellence, regulatory compliance, guest satisfaction, and team member engagement while ensuring alignment with the Company’s vision, values, and long-term business objectives.

The VP/General Manager serves as the senior on-site executive for both properties and is accountable for developing and executing business strategies that maximize revenue, profitability, market share, and guest loyalty. This role oversees all aspects of property operations, including pre-opening and expansion initiatives, workforce planning, culture development, capital improvement projects, and the establishment of best-in-class operational standards.

• Provide executive leadership and direction for all operational functions across both gaming properties.
• Maintain a thorough and current understanding of applicable gaming laws, regulations, and industry standards to ensure full compliance with all federal, state, local, racing, gaming, and company regulatory requirements.
• Develop and execute strategic business plans designed to achieve financial, operational, and guest service objectives.
• Drive revenue growth, profitability, market penetration, and operational efficiencies while maintaining exceptional guest experiences.
• Ensure effective stewardship of Company assets and resources while maintaining a strong focus on return on investment.
• Monitor financial performance of all areas against planned performance, taking action to improve performance where necessary.
• Ensures key performance indicators (KPIs) and operational metrics are implemented and executed to evaluate performance, identify opportunities, and drive continuous improvement.
• Analyze financial statements, operational reports, market trends, and competitive activity to make informed business decisions.
• Lead annual operating plans, budgets, forecasts, and capital expenditure planning processes.
• Reviews and approves cost control reports, cost estimates, and manpower and facilities requirements forecast.
• Direct and oversee day-to-day operations through assigned department leaders; counseling, guiding to ensure consistent execution of Company standards and operating procedures.
• Ensure procedures followed for all operating activities with special emphasis on regulatory compliance, safety, employee relations, guest relations, internal controls, and the security of Company funds and assets.
• Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates.
• Collaborates regularly with Company-wide operational departments and property teams to discuss comprehensive aspects of the operation, including financial…