VIP Guest Experience Lead
Listed on 2026-10-17
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Entertainment & Gaming
Event Management & Planning, Customer Service Rep
Churchill Downs Incorporated is seeking an Executive Host to build and maintain relationships with targeted gaming customers. You will lead outreach through calls, meetings, and events, promoting property amenities and exclusive offers to drive visits and loyalty.
The role requires strong guest service, organizational skills, and the ability to work nights, weekends, and holidays. A 21+ gaming license is mandatory, with opportunities to advance within a dynamic gaming portfolio.
We invite applications for the VIP Guest Experience Lead position located in Florence, KY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the VIP Guest Experience Lead role in the description above.
We appreciate your interest in this position.
Join Churchill Downs and contribute to our ongoing work.
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