Resident Care Coordinator

Resident Care Coordinator – Sinceri Senior Living

As a member of Sinceri Senior Living, you will help maintain a positive, professional environment for residents and staff. We are an employee‑centric community and have been certified as a Great Place to Work for six consecutive years.

We celebrate diversity and are an Equal Employment Opportunity employer. Candidates submitted by unsolicited third‑party recruiters will not be considered. Minors must be 16 years or older.

• Previous experience working with the elderly in a healthcare, Assisted Living or Memory Care setting
• Previous experience with shift scheduling preferred
• Ability to establish effective relationships with residents, family members, and staff
• Strong documentation and assessment skills
• Ability to represent the facility in a positive and professional manner

• Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism
• Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
• Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
• Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
• Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
• Manages shift coverage when staff members call in sick for the oncoming shift
• Participates in Caregiver orientation and training
• Responsible for scheduling and other staffing duties, as requested
• Conducts building tours when requested
• Communicates with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
• Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate
• Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved
• Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
• Communicates resident needs and concerns to family members and physicians
• Records and implements physician orders, following appropriate procedures for fax and telephone orders
• Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
• Receives reports from caregivers before end of shift
• Gives report to oncoming Charge Nurse or Lead Caregiver
• Receives report from outgoing Charge Nurse or Lead Caregiver
• Will take the lead on first aid response, safety and disaster situations while on duty
• Participates in narcotic count
• Sets up, dispenses, and documents all resident medications
• Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
• Monitors the daily care of all residents

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Health Care Provider
• Industry: Hospitals and Health Care