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IT Service Desk Lead: Elevate Support & ITIL Excellence

Job in Florence, Boone County, Kentucky, 41022, USA
Listing for: Arhaus
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR

Job Description & How to Apply Below

Arhaus is seeking an IT Service Desk Lead to guide and optimize the IT service desk across the organization, including on-site support for offices, retail locations, and field operations.

You will drive incident resolution, service request management, and continuous service improvement while mentoring staff and coordinating with vendors to minimize downtime. A strategic leader with ITIL familiarity will excel in this role.

The following position is for a IT Service Desk Lead:
Elevate Support & ITIL Excellence with Arhaus.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 70..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Service Desk Lead:
Elevate Support & ITIL Excellence role in the description above.

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