Logistics Program Mgr., AWS Cloud Logistics

As a Transportation Operations Manager, you will serve as the connective tissue between operations execution and performance measurement across both logistics and warehousing services. You will own the full metrics lifecycle — from establishing goals and targets, to tracking performance, to reporting actuals vs. targets for stakeholders across the network. You will simultaneously drive day-to-day operations execution while identifying and implementing structural efficiency improvements that reduce cost, improve throughput, and elevate service levels.

• Metrics Framework & Goal Setting
• Partner with Operations teams and senior leadership to align metrics targets with organizational objectives and network strategy goals
• Build and maintain a unified scorecard spanning both logistics (carrier, lane, mode) and warehousing (throughput, labor, space utilization) dimensions, ensuring end-to-end supply chain visibility
• Reporting & Actuals vs. Targets Tracking
• Develop and publish recurring performance reports — daily, weekly, and monthly — tracking actuals against established targets and surfacing variance trends requiring intervention
• Build automated reporting pipelines and dashboards that translate raw operational data into clear, actionable insights for operations managers and senior leadership
• Own root cause analysis for metric deviations, documenting findings and driving corrective action plans with accountable stakeholders
• Support Q  and M  reporting cycles with structured narratives that contextualize performance trends against operational and market conditions
• Operations Execution
• Lead day-to-day transportation and warehousing operations execution, ensuring service continuity, compliance with SOPs, and alignment with carrier and LSP commitments
• Serve as an escalation point for operational issues — carrier failures, capacity shortfalls, warehouse throughput bottlenecks — coordinating rapid resolution across internal teams and 3P providers
• Operational Efficiency & Continuous Improvement
• Identify inefficiencies across transportation lanes and warehousing operations through data analysis, and develop structured improvement initiatives with measurable outcomes
• Build and maintain a continuous improvement pipeline — tracking initiative status, projected savings, and realized impact against plan
• Develop supplier and carrier performance measurement frameworks that drive accountability and continuous improvement
• Partner with category, procurement, and systems teams to align operational efficiency initiatives with broader network strategy and cost reduction goals
• Stakeholder Alignment & Cross-functional Partnership
• Align with building leadership, regional operations, Finance, and centralized procurement to ensure metrics and efficiency programs reflect both site-level realities and network-wide priorities
• Develop relationships across the operations network to ensure best practices in reporting, tracking, and performance management are shared and implemented consistently

The day kicks off reviewing overnight carrier performance dashboards — two lanes missed on-time targets, triggering a root cause deep dive before 8am. By mid-morning, you're in a standup with LSP partners, working through a warehouse throughput bottleneck flagged in yesterday's actuals-vs-targets report. Lunch is spent refining an automated reporting pipeline ahead of next week's M . The afternoon brings a cross-functional call with systems and regional ops to align on Q3 efficiency targets.

Before signing off, you're updating the continuous improvement tracker — one initiative just hit its projected performance milestone.

• Bachelor's degree or equivalent qualification in supply chain…