Veterinary Receptionist - Mission Veterinary Medical Center

Veterinary Receptionist – Mission Veterinary Medical Center

Mission Veterinary Medical Center is built on strong relationships and outstanding patient care. The 4.7‑star Google rating reflects the deep trust the Florence community places in us, recognizing our commitment to high‑quality medicine and exceptional client service. You are joining a highly dedicated group of medical professionals who are passionate about upholding the highest standards of veterinary excellence. This is your opportunity to step into an environment where your skills are valued immediately and your contribution is essential to our success.

While our focus is always on our local hospital culture, you receive unparalleled structural support designed to help you succeed. We are committed to fostering your individual career goals, providing mentorship programs and robust continuing education resources. We prioritize stability and support so you can focus entirely on patient care. Quality medicine is non‑negotiable, and we equip you with the resources necessary to provide comprehensive patient care.

Located in Florence, Kentucky, Mission Veterinary Medical Center offers you the best of both worlds: the friendliness and familiarity of a close‑knit community combined with easy access to major metropolitan amenities nearby.

• Be the Director of First Impressions:
  Manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  Serve as a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Competitive Compensation
A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health
Plan for your future with a 401(k) retirement plan, plus Life Insurance and Short‑Term Disability options.

Commitment to Growth
For those interested, educational assistance is available to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Driving the award‑winning culture are the WAG values –
Work Together, Amaze, and Grow
. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

• Entry level

• Full‑time

• Health Care Provider

• Veterinary Services