Sales Counter Parts Position

We are seeking a full-time Parts Specifier to answer calls from wholesale and retail customers and/or technicians.

• Competitive Pay
• Family-owned and operated since 1929
• Career advancement opportunities - we believe in promoting from within!
• 401(k) with generous matching contributions
• Competitive benefits including medical, dental, vision, short and long-term disability coverage
• Continuing education

• Answer calls from wholesale and retail customers providing price quotes and other information as needed.
• Assist all customers in selecting required parts in a friendly, professional and efficient manner.
• Specify and procure parts orders for delivery to customers or technicians.
• Work with other team members to ensure efficient and quality experience for every customer.
• Provide a high level of service to internal and external customers.
• Notifies the service advisor and or customer when special ordered parts have been received.
• Follows up on back-ordered parts.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Keeps orderly records of all repair orders, invoices, estimates and special-order parts.
• Keeps parts counter area clean and uncluttered.
• Keeps current on new products and product updates.
• Ability to use online platforms such as OEConnect, Parts Trader, Repair Link, CCC etc.
• Computer Skills are a must.
• Other tasks as assigned.