Customs entry writer

Brokerage and Compliance Manager, Licensed Customs Broker

Location:

Covington, KY

Salary: $55,000 - $65,000

• Open new ISF jobs and manage all the crucial details.
• File entries with U.S. Customs, ensuring smooth and compliant cargo processing.
• Ensure every commercial invoice meets CBP regulations. Communicate documentation discrepancies to client and supervisor.
• Review shipping documents, including bills of lading, invoices, and customs declarations, to ensure accuracy and compliance with regulatory requirements.
• Track and monitor the status of import shipments.
• Work closely with customs broker and regulatory authorities to ensure smooth clearance of imported goods, resolving any customs-related issues or discrepancies as needed.
• Collaborate with internal departments to address client inquiries, provide support, and resolve shipment-related issues.
• Coordinate freight delivery to designated locations.
• Scan entries into the imaging system meeting allotted and sensitive time requirements.

• CHB experience. (New to the game? Let's chat!)
• Proficient with Microsoft Office (Multitasking Champ).
• Detail oriented, organized, and able to effectively manage multiple priorities.
• Effective interpersonal skills and ability to communicate both orally and in writing.
• High level of customer service.
• Intermediate skills in Microsoft Outlook, Word and Excel.
• Ability to work independently, set deadlines, and nail them.
• Cargo Wise experience is a plus.
• Familiarity with USHTS and Customs Regulations is a plus.

The Entry Writer is responsible for the inbound shipment process adherence to the local customs authority and any other government agencies which may have jurisdiction.

• Provide a high level of customer service and problem resolution in order to ensure timely customs release.
• Process customs entries and all other related government agency interfaces that may apply.
• Meet service level requirements in accordance to the client standard operating procedure (SOP).
• Meet entry preparation and submission requirements based on client SOP, product service level and/or country and government agency requirements.
• Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day and transportation mode.
• Classify entry per client SOP, Parts Database, and/or direction from licensed customs broker.
• Enter required shipment data and customs data into the brokerage system.
• Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the licensed broker for response.
• Proactively work with government agencies and customs authorities to resolve issues.

Entry level

Full-time

Marketing, Public Relations, and Writing/Editing

Transportation, Logistics, Supply Chain and Storage