FLORENCE: Advocates for Seniors

Overview

Certified Volunteer Ombudsmen (
om
· buds·men / om
· bud·smen ) work as a team to advocate for the rights and dignity of residents who are elderly and disabled living in long-term care facilities. Ombudsmen are the voice of the consumer and work to make the system responsive to individual needs and wishes. Ombudsman investigate and resolve problems collegially until resident concerns have been resolved.

There are facilities in need of a volunteer to advocate for residents living in nursing homes, assisted living facilities and adult foster homes. Residents have no one to watch out for them or speak up when things go wrong — call lights go unanswered, meals arrive cold, or medications are given incorrectly.

You don’t have to be an expert — you just have to care. Great training and a team environment come with the job. Make a difference today as a volunteer Ombudsman.

• Advocate for the rights and dignity of residents in long-term care facilities.
• Investigate and resolve resident concerns, working to resolve issues until satisfaction.
• Provide online and in-person training and support as part of a team.
• Contribute to improving care quality and resident well-being by communicating concerns and solutions.

• A six-day online training will be scheduled for those who complete the application process.
• Volunteer in the Florence area with opportunities for in-person visits as safety allows.
• Specific precautions may be in place due to Covid-19; online training is currently available.

Call the office at  for more information or apply online by clicking this link: https //

Volunteers are returning to providing in-person visits at long-term care facilities. We are currently providing online training, so now is a great time to apply. Ombudsmen are needed more than ever.

• Many residents have no one to speak up for them when their rights are violated. You can amplify their voices to ensure they receive appropriate care and a fulfilling lifestyle.
• The mission of Oregon’s Long-Term Care Ombudsman program is to protect individual rights, enhance quality of life, improve care, and promote dignity for residents in long-term care facilities.
• Ombudsmen do not make decisions for residents, act as legal representatives, or provide care; they inform residents of their rights and help resolve issues accordingly.