Senior Institutional Mental Health Account Specialist, Neuroscience - COBENFY - Columbia, SC

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Senior Mental Health Account Specialist

Therapeutic Area
:
Neuroscience - COBENFY

Location
:
Columbia, SC;
Charleston, SC/Florence, SC

The MHAS is a critical role in our unique customer model to execute the BMS aspiration to be the Bio Pharma team that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. This role will be hired to support the potential US commercialization of our lead investigational product, which, if approved by the FDA, could be the first ever treatment to target muscarinic receptor circuits for schizophrenia.

The Mental Health Account Specialist team will call on the providers and care team members specifically at Community Mental Health Centers and Certified Community Behavior Health Centers. You will be a critical member of the launch team. Geographies may cover multiple states as they will mirror our District footprints.

The primary role of the MHAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the MHAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue, consistent on-label discussions and leveraging effective avenues for partnering. CE^3.

The MHAS builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical group practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.

The MHAS liaises with other BMS functions, including partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.

The MHAS role is field-based and is anticipated to spend 100% of their time in the field engaging solely with our customers in Community Mental Health Centers and Certified Community Behavioral Health Centers.

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans.
• Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.

• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with…